FAQ
What is ARMY Project 529?
We're a community-oriented initiative with four main goals:
- Help ARMYs across the world to stay connected during BTS’ enlistment and beyond
- Take our community on a chronological guided journey of BTS content from debut to now
- Give BTS ARMYs the chance to share their stories on social media with guided prompts
- Make new friends and have a GREAT time!
I just found you through (Instagram, YouTube, Twitter, etc.). Who are you?
We started as a group of six women who wanted to find adult ARMY friends. Now we have a website, a Discord server, weekly events, and large communities both online and in-person. We couldn’t be more thankful! Learn more about us here.
Why is 529 significant?
There are 529 days between January 1, 2024 (our project launch) and June 13, 2025 (BTS’ debut anniversary, aka Festa). By BTS Festa 2025, we expect most of the BTS members to have completed their mandatory service, and we look forward to celebrating as a fandom.
Where did these designs come from?
We made them! Usually Christina and Katie do the design work, but we brainstorm ideas and workshop concepts with the entire Admin team. If you watch our lives or participate in our Discord server, you often see us come up with the seed of these ideas in real time.
What’s your returns and exchange policy?
You can read the detail refund policy here.
Why do I see multiple shipping charges at checkout?
In order to bring you a variety of products, we utilize a variety of third-party print partners. Orders with multiple items may be coming from two or more locations. These orders are mailed directly to you from each location, which requires multiple shipping fees.
How long will it take to receive my order?
Our print partners typically require 1-3 business days of processing time, plus the shipping time you see quoted at checkout (varies by product and shipping destination). You will receive tracking info via email once your order is shipped.